WeightJourneyMD

Privacy Policy

Last updated: 3/21/2025

1. Introduction

Welcome to WeightJourneyMD. This Privacy Policy explains how Basis Lab Development LLC ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website weightjourneymd.com, use our qualification quiz, or engage with our services.

We are committed to protecting your privacy and handling your information with transparency. Please read this Privacy Policy carefully. By using our services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide when using our qualification quizzes and other interactive features of our service. Our platform may include multiple assessment tools, each collecting relevant information for its specific purpose:

  • Personal Identifiers: Name, email address, phone number, and zip code
  • Health Information: Body Mass Index (BMI), health conditions related to weight, and medical history related to previous weight loss attempts
  • Insurance Information: Information about your insurance coverage for potential weight loss surgery
  • Contact Preferences: How and when you prefer to be contacted

2.2 Information Automatically Collected

When you visit our website or use our quiz, we automatically collect certain information:

  • IP Address: We collect your IP address when you submit the quiz to track your consent agreement
  • Device Information: Information about the device you use to access our services
  • Usage Data: How you interact with our website, including pages visited and features used

3. How We Use Your Information

We may use the information we collect for the following purposes:

  • Qualification Assessment: To determine your eligibility for weight loss surgery and match you with appropriate bariatric surgery providers
  • Lead Generation: To connect you with qualified bariatric surgery providers based on your location and needs
  • Service Improvement: To analyze quiz responses and user behavior to improve our assessment tools and services
  • Research and Analytics: To better understand user needs and preferences related to weight loss surgery options
  • Communications: To respond to your inquiries and provide information about our services
  • Legal Compliance: To comply with applicable legal obligations

4. How We Share Your Information

4.1 Sharing with Bariatric Surgery Providers

If you qualify for weight loss surgery based on our assessment, we may share your information with bariatric surgery providers to facilitate potential treatment. Information shared typically includes:

  • Your contact information (name, email, phone number, zip code)
  • Qualification status and score (but not detailed health information)
  • General health conditions that qualify you for surgery

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Customer relationship management (CRM) systems
  • Data storage and cloud service providers
  • Analytics services

These service providers have access to your information only to perform these tasks on our behalf and are obligated to protect and use it solely for the purposes we've specified.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information:

  • Data is stored in a secure database with Row-Level Security (RLS)
  • Quiz results are shown to users in a non-logged state with no association to personal identifiers
  • We maintain administrative, technical, and physical safeguards designed to protect against unauthorized access

However, no internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information indefinitely or until you request deletion, to allow for long-term follow-up services, ongoing qualification assessments, and to improve our services over time.

7. Your Privacy Rights and Choices

7.1 Access, Correction, and Deletion

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information

To exercise these rights, please contact us at support@weightjourneymd.com. We may verify your identity using your email and phone number before fulfilling your request.

7.2 Communication Preferences

You can opt out of receiving marketing communications from us at any time by:

7.3 Free Resources and Content

You can access certain free resources and content on our website without providing personal information. However, participation in our qualification quizzes requires data collection as outlined in this policy.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Automated Decision-Making

We use automated decision-making processes to determine if you qualify for weight loss surgery based on the information you provide in our assessment quiz. This includes:

  • Calculating your BMI
  • Evaluating health conditions against medical criteria
  • Assessing insurance coverage
  • Determining lead quality based on our scoring system

The result of this automated process may determine whether your information is shared with bariatric surgery providers.

10. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@weightjourneymd.com.

11. State-Specific Privacy Rights

Depending on your state of residence, you may have additional privacy rights. For example:

11.1 California Residents

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of your personal information

11.2 Other States

Residents of Virginia, Colorado, Connecticut, and other states with comprehensive privacy laws may have similar rights regarding their personal information.

Please contact us to exercise any state-specific privacy rights that may apply to you.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Basis Lab Development LLC
Dallas, Texas
support@weightjourneymd.com

By using WeightJourneyMD's services, you acknowledge that you have read and understood this Privacy Policy.